Shipping policy

Shipping Policy

Last updated: August 31, 2026

Thank you for shopping with Lempori.

Every order is carefully prepared and packaged to ensure it arrives safely. Below you'll find information about our processing times, shipping costs, estimated delivery times, and delivery policies.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

During periods of high demand, holidays, or product launches, processing times may be slightly longer. If a significant delay occurs, we will notify you as soon as possible.

Orders are processed Monday through Friday, excluding public holidays.


Shipping Destinations

We currently ship to Lithuania and selected European countries.

Available shipping destinations are shown at checkout. If your country is not available during checkout, we are currently unable to ship to that destination.


Shipping Costs

Lithuania

  • Standard Shipping: €5.99
  • Free shipping on orders of €150 or more

Other supported European countries

  • Standard Shipping: €9.99
  • Free shipping on orders of €150 or more

The applicable shipping cost is displayed at checkout before you complete your purchase.


Estimated Delivery Times

Estimated delivery times after your order has been dispatched:

Lithuania

  • 2–4 business days

Other supported European countries

  • 5–10 business days

These delivery times are estimates and may vary depending on the destination and shipping carrier.

Order processing time of 1–3 business days is additional to the estimated delivery time shown above.


Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Tracking updates are provided by the shipping carrier and may take up to 48 hours to appear after dispatch.


Delivery Delays

Delivery times may occasionally be affected by circumstances outside our control, including:

  • Severe weather
  • Carrier delays
  • Public holidays
  • Other unforeseen circumstances

If we become aware of a significant delay affecting your order, we will do our best to keep you informed.


Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Lempori cannot be responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update your shipping details before your order is dispatched.


Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Please include:

  • Your order number
  • A description of the issue
  • Photos of any damage, if applicable

We will work with you and the shipping carrier to investigate and resolve the issue.


Contact

If you have any questions regarding shipping or your order, please contact us:

Email: hello@lempori.com
Phone: +370 62826706