Shipping policy

Last updated: July 27, 2026

Thank you for shopping with Lempori.

Every order is carefully prepared and packaged to ensure it arrives safely. Below you'll find information about our processing times, shipping estimates, and delivery policies.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

During periods of high demand, holidays, or product launches, processing times may be slightly longer. If a significant delay occurs, we will notify you as soon as possible.

Orders are processed Monday through Friday, excluding public holidays.

Shipping Destinations

We currently ship to most countries worldwide.

If shipping is unavailable for your location, please contact us and we will do our best to assist.

Estimated Delivery Times

Estimated delivery times after your order has been dispatched:

Europe

5–10 business days

Rest of the World

10–15 business days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Tracking updates are provided by the shipping carrier and may take up to 48 hours to appear after dispatch.

Customs, Duties & Taxes

International orders shipped outside the European Union may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delivery Delays

While we work with reliable shipping partners, delivery times may occasionally be affected by factors outside our control, including:

Customs inspections
Severe weather
Carrier delays
Public holidays
Other unforeseen circumstances

We appreciate your patience if such delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Lempori cannot be responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update your shipping details before your order is dispatched.