Terms of service

Last updated: July 27, 2026

Welcome to Lempori.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or Services.

1. About Us

Lempori is an online retailer offering thoughtfully designed home décor and lighting products.

For any questions regarding these Terms, please contact us at:

Email: hello@lempori.com

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our Services.

3. Products

We strive to display our products as accurately as possible.

Because our products are manufactured using modern production techniques, including 3D printing, slight variations in color, texture, layer appearance, or finish may occur. These variations are a natural characteristic of the manufacturing process and are not considered defects.

Product dimensions and colors are approximate and may vary slightly.

4. Pricing

All prices displayed on our website are shown in the applicable currency and include VAT where required by law.

Shipping costs, if applicable, are calculated during checkout before payment is completed.

We reserve the right to change prices at any time without prior notice.

5. Orders

After placing an order, you will receive an order confirmation by email.

This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel orders in exceptional circumstances, including but not limited to:

Pricing or technical errors
Suspected fraud
Product unavailability
Inability to process payment

If your order is cancelled after payment has been received, you will receive a full refund.

6. Payment

Payments are processed securely through trusted third-party payment providers available on our website.

Lempori does not store or have access to your complete payment card information.

7. Shipping

Shipping times provided on our website are estimates and are not guaranteed.

Delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances outside our control are not our responsibility.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers within the European Union retain all statutory consumer rights provided under applicable law.

9. Warranty

Products are covered by the warranty described in our Warranty Policy.

This warranty does not affect your statutory consumer rights.

10. Product Safety

Our lamps are designed for indoor residential use.

Please follow all supplied instructions and use only compatible light bulbs as specified on the product page.

Improper installation, modification, misuse, or use with incompatible electrical components may void the warranty and could create safety risks.

11. Intellectual Property

All content available on this website, including product designs, photographs, graphics, logos, text, branding, and other materials, is the property of Lempori or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Lempori shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability for fraud, intentional misconduct, or personal injury caused by negligence.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business practices or legal requirements.

The latest version will always be available on this page.

15. Governing Law

These Terms are governed by the laws of the Republic of Lithuania.

If you are a consumer residing in another EU Member State, you also benefit from any mandatory consumer protection rights provided by the laws of your country of residence.